French Customer 4T Double Scissor Lift Cooperation Case

 

Product First Lift Second Lift Lifting Height Control / Voltage
4T Double Scissor Lift 4000 kg 3500 kg 200-1680 mm 24V / Customizable

 

Step 1: Consultation and Docking

Recommending a low-profile lifting solution based on French workshop needs

Mr. Pierre, a customer from France, connected with Yantai Jingli Automobile Testing Equipment Co., Ltd. through social media. He operates an automotive service equipment procurement and installation business in France, mainly serving independent repair shops, tire shops, quick-service chains, and small to medium-sized auto service centers.

The customer was looking for a 4T ultra-thin double scissor lift suitable for European repair workshops. Since many repair shops in France have limited space, he wanted equipment that could support daily maintenance, wheel alignment, and chassis inspection while taking up as little workshop space as possible.

The customer mainly focused on the following points:

  1. Whether the equipment is suitable for low-clearance vehicles;
  2. Whether it can be used for wheel alignment and general maintenance;
  3. Whether the first lift and second lift capacities can meet the needs of common European cars and SUVs;
  4. Whether the electrical control system is stable and whether 220V / 380V voltage customization is available;
  5. Whether CE certification and documents required for the EU market can be provided;
  6. Whether English/French installation materials, operation videos, and after-sales support can be provided.

After receiving the customer’s requirements, Yantai Jingli’s foreign trade consultant continued communication with the customer through social media and recommended a 4T ultra-thin double scissor lift solution based on the workshop size, vehicle types, and service applications. The equipment features a 4000kg first lift capacity, 3500kg second lift capacity, lifting height of 200-1680mm, and a 24V control system. It is suitable for wheel alignment, chassis repair, tire replacement, and general maintenance.

 

Step 2: Video Factory Inspection and Product Demonstration

Showing the real production process and lifting test of the double scissor lift

To help the customer better understand the factory strength and product quality, Yantai Jingli arranged an English video factory inspection. During the video call, the foreign trade consultant and technical engineer guided the customer through the production workshop, raw material area, welding station, powder coating area, hydraulic system assembly area, and finished product testing area.

During the product demonstration, the engineer introduced the key advantages of the ultra-thin double scissor lift:

  • Ultra-thin platform design for easier access by low-clearance vehicles;
  • 4000kg first lift capacity for most passenger cars and SUVs;
  • 3500kg second lift capacity for chassis, tire, and suspension repair;
  • Compatible with 3D wheel alignment systems;
  • 24V low-voltage control system for safer operation;
  • Customizable 220V / 240V / 380V / 415V power supply for different markets;
  • External control cabinet for easier operation and maintenance.

The engineer then demonstrated vehicle entry, first lift operation, second lift raising, platform synchronization, and safety lock protection. The customer paid close attention to lifting stability, scissor arm strength, platform flatness, and the practical effect of the second lift. After the video demonstration, the customer considered the equipment compact, functional, and highly suitable for promotion in small and medium-sized repair shops in France.

 

Step 3: Program Confirmation and Technical Optimization

Adjusting configuration and installation details for the French market

After initially confirming the product model, the customer requested that the equipment be more suitable for local French repair workshop conditions. The Yantai Jingli team further optimized the solution based on the French market requirements.

We focused on confirming the following details:

  1. Installation method: Based on the customer’s workshop conditions, we recommended a floor-mounted or shallow-foundation installation plan to reduce civil construction costs and make future promotion easier.
  2. Platform configuration: We confirmed the platform length, width, approach ramps, and second lift position to ensure stable vehicle access and compatibility with common European passenger cars, SUVs, and light commercial vehicles.
  3. Wheel alignment compatibility: According to the customer’s requirements, we confirmed that the equipment can work with 3D wheel alignment systems, helping end-user workshops provide alignment inspection and chassis repair services.
  4. Voltage customization: Based on the local power environment in France, we confirmed a suitable voltage configuration and supported both 220V and 380V options.
  5. Safety labels and documents: In line with EU market requirements, we provided CE-related documents, English manuals, safety warning labels, installation guidance videos, and after-sales technical files.
  6. Packaging and transportation: According to sea freight and inland transport requirements in Europe, we optimized the packaging to reduce the risk of paint damage and collision during transportation.

After several rounds of communication, the customer recognized Yantai Jingli’s fast response, professional product knowledge, and technical support capability, and confirmed this ultra-thin double scissor lift as a key product for promotion in the French market.

 

Step 4: Order Confirmation and Production Follow-up

Completing the first order and building the foundation for long-term cooperation

After the final solution was confirmed, Yantai Jingli prepared a complete set of cooperation documents for the customer, including quotation, technical specification sheet, CE documents, packaging dimensions, container loading plan, delivery schedule, installation instructions, and after-sales service plan.

The customer confirmed the first purchase of 6 sets of 4T ultra-thin double scissor lifts for local repair shop projects and distributor showroom display in France. After order confirmation, Yantai Jingli immediately arranged production and set up a dedicated communication group to regularly update the customer on progress, including steel cutting, welding, powder coating, hydraulic system assembly, control cabinet installation, whole-machine debugging, and packaging for shipment.

After production was completed, we carried out factory inspection on each unit, focusing on first lift synchronization, second lift operation, hydraulic system sealing, platform flatness, safety lock action, electrical control stability, and surface coating quality to ensure that the equipment met the customer’s requirements.

Before shipment, we provided loading photos, equipment detail photos, packaging photos, and customs clearance documents so the customer could arrange local customs clearance and installation in France in advance. After receiving the equipment, the customer reported that the ultra-thin double scissor lifts were stable in structure, clear in installation, and smooth in operation, making them highly suitable for his French repair shop customers.

After the first batch was put into use, the customer said that end users highly recognized the low-profile platform design, second lift function, and wheel alignment compatibility. He also planned to continue purchasing more lifting equipment to expand his local sales channels in France.

 

Case Summary

Through this cooperation, Yantai Jingli Automobile Testing Equipment Co., Ltd. provided the French customer with one-stop service covering product recommendation, video factory inspection, technical solution optimization, CE document support, production follow-up, and after-sales guidance.

For the French auto repair market, the ultra-thin double scissor lift not only meets daily maintenance needs but also works with wheel alignment systems for chassis inspection and alignment services, helping repair shops improve work efficiency and expand their service offerings.

With stable product quality, mature production experience, and fast-response foreign trade service capability, Yantai Jingli helped the customer successfully complete the first purchase and laid a solid foundation for long-term cooperation.